Evolve Lending Powered by Ideal Mortgage (“Evolve Lending,” “we,” “us,” or “Company”) is a mortgage lender offering mortgage-related financial products and services. This Privacy Policy explains how we collect, use, share, and protect personal information through our website, mortgage application portals, A2P (application-to-person) SMS communications, and related services. It also describes your privacy rights under applicable federal law and the Colorado Privacy Act.
By using our website or providing information to us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect the following categories of personal information to provide mortgage lending services:
Identifiers: full name, address, email, phone number, IP address.
Cookies/technical data: browser type, site activity analytics, and tracking information.
Much of this information is considered nonpublic personal information (NPI) and is protected under the Gramm-Leach-Bliley Act (GLBA).
3. How We Collect Information
We may collect information when you:
Apply for a mortgage or complete forms on our website
Upload documents or communicate with us via phone, email, or SMS
Interact with our website (cookies, analytics)
Provide information to us directly
Have information shared through third parties such as credit reporting agencies, verification services, title companies, or automated underwriting systems
4. How We Use Personal Information
We use your information to:
Process and underwrite mortgage applications
Verify identity, employment, income, and eligibility
Communicate with you about your loan, including via SMS
Provide customer service and manage your account
Comply with legal and regulatory requirements
Prevent fraud and maintain security
Improve our website, services, and customer experience
Marketing communications, including promotional SMS messages, are only sent with your express permission as required by law.
5. A2P SMS/Text Message Terms (Consent & Opt-Out)
By providing your mobile number or opting in, you consent to receive SMS/text messages from Evolve Lending Powered by Ideal Mortgage at 303-910-9577. These may include:
Application updates
Document requests
Rate or loan status notifications
Appointment reminders
(If you opt in) Marketing or promotional messages
Message frequency varies. Message and data rates may apply.
Your Choices and Opt-Out Rights
To opt out of SMS messages, reply STOP at any time.
Opting out of SMS will not impact legally required communications unless legally permissible and specifically requested.
Marketing SMS messages will only be sent with prior express written consent, as required by the Telephone Consumer Protection Act (TCPA).
6. GLBA Notice & Financial Privacy Rights
As a financial institution under the Gramm-Leach-Bliley Act:
We protect your nonpublic personal information (NPI).
We provide privacy notices describing our information-sharing practices.
You may have the right to opt out of certain sharing with non-affiliated third parties where permitted by law.
We do not disclose NPI to non-affiliated third parties except as permitted for processing your loan or as allowed by law.
7. How We Share Personal Information
We may share information with:
Affiliates
Service providers (credit bureaus, underwriters, processors, title companies, appraisal companies, settlement agents, and other vendors assisting with your loan)
Regulators or legal authorities when required
Professional advisors such as auditors or attorneys
Third parties only with your consent or direction
We do not sell personal data, including marketing lists, to third parties for monetary consideration.
8. Colorado Privacy Act Rights
If you are a Colorado resident, you may exercise the following rights:
Access your personal data
Correct inaccurate data
Delete your personal data
Obtain a portable copy of your data
Opt out of targeted advertising, certain profiling, or data sales
You can exercise these rights by contacting us at the information below. We will verify your request consistent with Colorado law and respond within required timeframes.
9. Cookies & Tracking Technologies
We use cookies and similar technology to enhance website functionality and analyze traffic. You can manage cookie preferences through your browser. Blocking cookies may reduce functionality.
10. Data Security & Retention
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access or misuse. We retain information only as long as necessary for business, legal, or regulatory purposes. When no longer needed, information is securely destroyed or de-identified.
11. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
12. International Data Transfers
Your information may be processed in the United States or other locations where our service providers operate. We take steps to ensure appropriate data protections are in place.
13. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The effective date at the top reflects the latest revision. Material changes will be communicated as required by law.
15. Contact Us (Privacy Requests & Questions)
Evolve Lending Powered by Ideal Mortgage Phone: 303-910-9577 Email:jantillon@myidealmtg.com Address: 7887 E Belleview Ave, Suite 325, Denver, CO 80111
Colorado residents may also contact the Colorado Attorney General regarding privacy concerns.